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Cancellation Policy

Deposit is non-refundable; will be applied to the amount of your service or forfeited in the event of a cancelation. Please text 615-933-3631 to cancel or reschedule your appointment. Bookings must be canceled/rescheduled within 48 hours of the appointment. Bookings canceled within 24 hours of appointment time are subject to be billed 50% of your service. The second time a booking is canceled within 24 hours, you will not be permitted to re-book future appointments without full payment up front. No-call/no-shows will be billed 50% of service and will require full payment up front for any new appointments. If you are feeling ill, or are experiencing any COVID-19 related symptoms prior to your appointment, please reschedule in a timely manner. Late arrivals will shorten the time of your appointment. If you are more than 15min late, your appointment will need to be rescheduled and another deposit would be assessed. For safety reasons, children under 18 years of age allowed unless they are being serviced. Aesthetics by Mo' Scrubs reserves the right to service at any time to anyone that does not follow all policies, guidelines and protocols as stated. We also reserve the right to discontinue service, terminate a membership or package, stop a service etc if the environment becomes unsafe, threatening or any unprofessional behaviors are displayed. In any of these cases, full payment is expected and will be rendered.

Contact Details

• 301 Jefferson Pike, Smyrna, TN, USA